Refund policy

We take great pride in delivering the freshest and finest perishable food products from Cassavaberry to your doorstep.  Due to the nature of our goods, returns and refunds are not possible.  However, we are dedicated to ensuring your complete satisfaction with your purchase.

If for any reason you are not entirely happy with your order, please reach out to us at hello@cassavaberry.com.  To help us assist you better, kindly include the following information in your email:

• Order Number: (Please provide your order number.)
• Date of Purchase: (Let us know when you placed your order.)
• Issue Description: (Explain what is wrong with the product or your concern.)
• Resolution: (Share your thoughts on how we can make it right for you.)

Our team is here to listen and make every effort to address your concerns.  We greatly value your feedback and look forward to the opportunity to serve you better in the future. Thank you for choosing Cassavaberry.